Subject: Re: ON_VALIDATION_CANCELLED Refund issue (8391140428)
From: Apoorv Joshi <[email-masked]>
To: Mohammad Shafeeque <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 9 Dec 2020 02:39:17 -0700 (MST)

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, October 9, 2020 11:14:25 PM 
Subject: Re: ON_VALIDATION_CANCELLED Refund issue (8391140428) 

Hi team, 

I got replied form customer: 

Updated Contect number : 50611165 
and also customer repied that he can received the ammount from the store " Al Beraq Branch" 

Note : The customer has 2 ON_VALIDATION_CANCELLED as i have raised on Zimbra both of in differnt Email but please you check the both of the order and arrange the refund according you : 
1) 

Order Date : Jul 5, 2020 
Order ID: 8391140428 
Order Status: ON_VALIDATION_CANCELLED 
Total Price: KWD27.70 
Transection id : 018733027980 

2) 

Order Date : Jul 5, 2020 
Order ID: 8391140685 
Order Status: ON_VALIDATION_CANCELLED 
Total Price: KWD28.50 
Transaction ID: 018710028656 

Thanks & Regards 
Hafizullah 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, September 12, 2020 5:22:48 PM 
Subject: Re: ON_VALIDATION_CANCELLED Refund issue (8391140428) 

Hi team, 

Kindly assist regarding the following concern. 

The customer is chasing us since 6 July 2020 and now he is saying that he will complain 

Regards 
Hafizullah 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, August 26, 2020 9:37:29 AM 
Subject: ON_VALIDATION_CANCELLED Refund issue (8391140428) 

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : Jul 5, 2020 
Order ID: 8391140428 
Order Status: ON_VALIDATION_CANCELLED 
Total Price: KWD27.70 
Transection id : 018733027980 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED and customer is complaining of deduction and demand of refund and he send us the Transection id with details 

Regards 
Hafizullah