Subject: refund 9605790385
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Willksina <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 9 Dec 2020 02:24:44 -0700 (MST)

Hi Team, 

Issue statement : refund not initiated 
Order Created: Oct 1, 2020 
Order 9605790385 
RMA 1000044169 

The RMA mentioned above was processed however the refund has not been initiated. 
We have escalated the issue to Jira team https://landmark.atlassian.net/browse/REL-128899, and they advised us to contact the finance team. 

Need your advise. 

Regards 
shakeeb