Subject: RE: Late Collection Case id - 1704598 Order Date: 10/6/2020 Order ID: 9606747894
From: Akshay Berry <[email-masked]>
To: seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Vaibhav Ohri <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 9 Dec 2020 08:58:35 +0000

@Vaibhav Ohri<mailto:[email-masked]> @Dipesh Regmi<mailto:[email-masked]> Please arrange collection asap as per the below complaint.

Order ID: 9606747894
Return ID: RP112120001615

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, December 9, 2020 10:24 AM
To: Jessie Caparas <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Collection Case id - 1704598 Order Date: 10/6/2020 Order ID: 9606747894

External email sender, please take precaution.
Hi Jessie,

Kindly assist in arranging the collection on this on priority. Customer is threatening that the Landmark group owner - Mickey Jagtani is a very good friend of his uncle and if the collection is not done asap he will be escalating to him directly. Refund amount is AED 131.

Thank you for your help!

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 6 December, 2020 14:59:23
Subject: Late Collection Case id - 1704598  Order Date: 10/6/2020 Order ID: 9606747894

Hi Team,

Please do let us know the update on the below concern.

Problem Statement: What is the issue (Late Collection) Courier Team

Case id - 1704598

Order Date: 10/6/2020
Order ID: 9606747894
Tracking ID: RP112120001615

Assistance Required: Need Urgent Collection

Issue Description: The return request was recreated on 11/19/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,
Manish

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