Subject: Re: 2000653518 // Need to update the status as delivered
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 09 Dec 2020 08:19:52 +0000

Dear Fauzan,     This is to inform you that we have successfully updated the status of the shared shipment as Delivered.     {   "customer_shipment_id": "200065351865999991",   "customer_shipment_status": "Delivered",   "customer_shipment_sub_status": "Deliveredtocustomer",   "change_in_customer_shipment_status": "TRUE",   "shipment_direction": "FORWARD",   "event_timestamp": "2020-12-07 13:07:00",   "entry_type": "Hybris",   "order_id": "2000653518",   "chargeable_weight": "1.5",   "scac": "ARA",   "seller_organization_code": "LMG_EGY",   "ship_node": "6599999",   "tracking_id": "43826347165",   "reference_number": "43826347165" }      As your query has been addressed and resolved therefore, we are proceeding with the ticket closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.   You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/e944831b656d795d5ad4eb9ae8b62c0b314caadaf6de9bcd49c975c54208b0c0 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,     Skand Singh Technical Engineer | FarEye       Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Wed, 9 Dec at  1:39 PM
                            ,  Vishwajeet Singh <[email-masked]>  wrote:
                             
 Dear Fareye Team, 

  

 
 
Pl change the status & confirm .

 

 
 Regards, 

 VJ 

 Supply Chain || Landmark Group 

 Landmark Tower, 18th Floor , Dubai Marina 

 UAE M     +971-585429874 

 UAE P      +971-45174259 

 KSA M     +966-596014307 

 

 

  

 
  
 From: FarEye Support <[email-masked]>  
Sent: Wednesday, December 9, 2020 11:41 AM 
To: [email-masked] 
Cc: [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; Vishwajeet Singh <[email-masked]>; [email-masked]; Escalations Dxbteam <[email-masked]> 
Subject: Re: 2000653518 // Need to update the status as delivered 

 

 
External email sender, please take precaution.

 

 

 Dear Vishwajeet, 

 

​

 

 Please confirm the raised request. 

 

   

 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/e944831b656d795d5ad4eb9ae8b62c0b314caadaf6de9bcd49c975c54208b0c0 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

Thanks and Regards,

 

  

 

Skand Singh 
Technical Engineer | FarEye

 

 

 

 

 
 
Call: +91 70-6595-6595

 

 
 ||

www.getfareye.com

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

 
On Wed, 9 Dec at 9:18 AM
, FarEye Support <[email-masked]> wrote:

 

 
 
 Dear Fauzan, 

 

   

 
 Greetings!! 

 

   

 
 As per your concern, we will update the order status as delivered and we will update you soon. 

 

   

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/e944831b656d795d5ad4eb9ae8b62c0b314caadaf6de9bcd49c975c54208b0c0 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 
 
Thanks & Regards, 

 

 

 

 
 
Priyanka Yadav | Technical Engineer 

 

 

 

 
 
FarEye - Enabling Digital Logistics | Call: +91 70-6595-6595

 

 

 

 

 
Call: +91 70-6595-6595

 

 
 || www.getfareye.com

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

 
On Wed, 9 Dec at 9:05 AM
, Fauzan Ahmad . Musalman <[email-masked]> wrote:

 

 
 
Hi Team,

 

  

 
 
 With reference to order #2000653518

 

 Tracking ID: 43826347165

 

  

 
 
 The order has been delivered successfully on 07 Dec 2020. Kindly update the order status to delivered. 

 

   

 
 Regards. 

 
 
 Fauzan  

 

   

 

 
 
From:
"M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>,
 "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, December 9, 2020 8:08:11 AM 
Subject: 2000653518 // Need to update the status as delivered

 

   

 
 
 Subject; Order status update. 

 

 
 
 Order ID; 2000653518 

 
 
 Tracking ID; 43826347165 

 
 
 Assistance Required; Need to update as delivered 

 

 
 
 The order has been delivered to the customer, but Hybris status is reflecting shipped, so kindly update it as delivered ASAP. 

 

 
 
 Regards 

 
 
 Ataullah  

 

   

 

 

 
 
181742:211857

 

 

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