Subject: RE: Damaged WWD Item Delivered (4507214777)
From: Prashob Paul <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Rajesh Somasundaran <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohd Imran <[email-masked]>, Nilesh Kashiyani <[email-masked]>, Omkar BhaskarMethavade <[email-masked]>, Raju Nair <[email-masked]>, Jomon Antappan <Jomon.Antap
Date: Wed, 9 Dec 2020 08:12:28 +0000

Dear Apoorv,

The Damage piece has taken to customer today. Yesterday due to huge delivery, our guys couldn’t attend the customer.

The another issue has been raised on Nov 20th by same order number and we attended the customer. That time The front Tra was missing and rectified the case.

The issue mentioned is the same or new case. This damage was not raised that time; they claimed for a missing part. Mail attached for your ref.

Any way our staff will attend the custmer once again and rectify the case.

Thanks and Regards

Prashob Paul

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, December 08, 2020 2:07 PM
To: Prashob Paul <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Rajesh Somasundaran <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohd Imran <[email-masked]>; Nilesh Kashiyani <[email-masked]>; Omkar BhaskarMethavade <[email-masked]>; Raju Nair <[email-masked]>; Jomon Antappan <[email-masked]>
Subject: Re: Damaged WWD Item Delivered (4507214777)

External email sender, please take precaution.
Hi Prashob,

Kindly advise if the case was closed with the customer and the issue was fixed with the item.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Prashob Paul" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Rajesh Somasundaran" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Nilesh Kashiyani" <[email-masked]<mailto:[email-masked]>>, "Omkar BhaskarMethavade" <[email-masked]<mailto:[email-masked]>>, "Raju Nair" <[email-masked]<mailto:[email-masked]>>, "Jomon Antappan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 7, 2020 12:33:42 PM
Subject: RE: Damaged WWD Item Delivered (4507214777)

Dear All,

Damaged part arranged, hopefully tomorrows COD delivery team will fix it and close the same

Thanks and Regards

Prashob Paul

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 07, 2020 7:14 AM
To: Prashob Paul <[email-masked]<mailto:[email-masked]>>
Cc: Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Rajesh Somasundaran <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Nilesh Kashiyani <[email-masked]<mailto:[email-masked]>>; Omkar BhaskarMethavade <[email-masked]<mailto:[email-masked]>>; Raju Nair <[email-masked]<mailto:[email-masked]>>; Jomon Antappan <[email-masked]<mailto:[email-masked]>>
Subject: Damaged WWD Item Delivered (4507214777)

External email sender, please take precaution.
Hi Prashob,

Please find the attached image shared by the customer and contact details for customer mentioned below in this email.

Order Number: 4507214777
Customer name: Aisha Begum
Customer contact number:+97431125466

Regards,
Fauzan

________________________________
From: "Prashob Paul" <[email-masked]<mailto:[email-masked]>>
To: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Rajesh Somasundaran" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Nilesh Kashiyani" <[email-masked]<mailto:[email-masked]>>, "Omkar BhaskarMethavade" <[email-masked]<mailto:[email-masked]>>, "Raju Nair" <[email-masked]<mailto:[email-masked]>>, "Jomon Antappan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 6 December, 2020 20:14:33
Subject: RE: Damaged WWD Item Delivered (4507214777)

Dear Abhishek,

Can you please share the picture of the damage part and customer contact details

Thanks and Regards

Prashob Paul

From: Omkar BhaskarMethavade <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 05, 2020 6:16 PM
To: Prashob Paul <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Rajesh Somasundaran <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Nilesh Kashiyani <[email-masked]<mailto:[email-masked]>>
Subject: RE: Damaged WWD Item Delivered (4507214777)

Hi Prashob,

Please check the WWD item in this order and do the replacement if needed.

Let me know if any approval is needed.

Thank you.

From: Nilesh Kashiyani <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 05, 2020 5:22 PM
To: Rajesh Somasundaran <[email-masked]<mailto:[email-masked]>>; Omkar BhaskarMethavade <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: RE: Damaged WWD Item Delivered (4507214777)

Dear Rajesh/Omkar,

Kindly check on this case and update.

Regards,
Nilesh Kashiyani
Manager, Warehouse
T : +974 44250640
M :+974 55062501
E : [email-masked]<mailto:[email-masked]>

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homecentrestores.com%2F&data=04%7C01%7CPrashob.Paul%40Landmarkgroup.Com%7Cd3f5a21b7328412b778308d89b695eb9%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637430224178719720%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=6LDcccLM2fBNyyuUiuu%2BPYK0Yi1gNn%2FqIlmkPgC0EGQ%3D&reserved=0>

PO Box 7199, Doha, Qatar
Visit our new website: https://www.homecentre.com/qa/en/<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.homecentre.com%2Fqa%2Fen%2F&data=04%7C01%7CPrashob.Paul%40Landmarkgroup.Com%7Cd3f5a21b7328412b778308d89b695eb9%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637430224178729714%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2B40HIDv3pH7k9V8KUiMgjzosscPO8TGHIHaENle6qnk%3D&reserved=0>

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 04, 2020 5:51 PM
To: Nilesh Kashiyani <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Damaged WWD Item Delivered (4507214777)

Hi Nilesh,

Please help us to get this issue closed.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 4, 2020 10:26 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nilesh Kashiyani <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Damaged WWD Item Delivered (4507214777)

External email sender, please take precaution.
Hi Jessie,

Please check and advise if any update on the below case. Customer is very irated.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Nilesh Kashiyani" <[email-masked]<mailto:[email-masked]>>
Cc: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 25, 2020 2:32:46 AM
Subject: RE: Damaged WWD Item Delivered (4507214777)

@Nilesh Kashiyani<mailto:[email-masked]>

Need your help for this order.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 24, 2020 9:16 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Damaged WWD Item Delivered (4507214777)

External email sender, please take precaution.
Hi Team,

Kindly assist on below case. Customer has threatened that he is going to raise the issue in MOC. Please do the needful on a priority.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Nilesh Kashiyani" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 18 November, 2020 02:27:26
Subject: Re: Damaged WWD Item Delivered (4507214777)

Hi Nilesh,

Please note that the customer has threatened that he is going to raise the issue in MOC. Please do the needful on a priority.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Nilesh Kashiyani" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 1 November, 2020 09:23:30
Subject: Re: Damaged WWD Item Delivered (4507214777)

Hi Nilesh,

Please assist regarding the following concern
As per you the customer was contacted 2 weeks ago and told that the return will be arranged (PFA)

Please advise if the needful has been done as the customer is chasing us constantly and he is asking to replace his item.

Regards
Shakeeb
________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 1, 2020 3:03:03 AM
Subject: Re: Damaged WWD Item Delivered (4507214777)

Hi Team,

Problem Statement: WWD damaged item delivered
Order Date : Oct 09, 2020
Order ID: 4507214777
Tracking ID: 14947754507214777
Assistance Required: Damaged Item Received

Issue Description: Customer emailed us informing that she received this item 161761701 - - Juniors Printed Expo Baby Swing on Oct 14, 2020 but the item which they recieved is damaged, customer also provided us the picture of damaged item.

Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

Regards,
Abhishek Borgaonkar

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 26 October, 2020 14:21:17
Subject: Damaged WWD Item Delivered (4507214777)

Hi Team,

Problem Statement: WWD damaged item delivered
Order Date : Oct 09, 2020
Order ID: 4507214777
Tracking ID: 14947754507214777
Assistance Required: Damaged Item Received

Issue Description: Customer emailed us informing that she received this item 161761701 - - Juniors Printed Expo Baby Swing on Oct 14, 2020 but the item which they recieved is damaged, customer also provided us the picture of damaged item.

Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

Regards,
Abhishek Borgaonkar

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CPrashob.Paul%40Landmarkgroup.Com%7Cd3f5a21b7328412b778308d89b695eb9%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637430224178769687%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BPvfViez%2BW1ssH6eVfirK830Qixh7ser4srO9tj9A3U%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CPrashob.Paul%40Landmarkgroup.Com%7Cd3f5a21b7328412b778308d89b695eb9%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637430224178769687%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BPvfViez%2BW1ssH6eVfirK830Qixh7ser4srO9tj9A3U%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: [#1718623] - Inbound call for order 4507214777
From: Prashob Paul <[email-masked]>
To: Jomon Antappan <[email-masked]>, Shiraj Qureshi <[email-masked]>
Cc: BSCOD Qatar <[email-masked]>, Omkar BhaskarMethavade <[email-masked]>
Date: Sat, 21 Nov 2020 06:59:11 +0000

Dear Jomon/ Shiraj,

The missing part being taken to the customer today. Hopefully we will close this ticket today itself

Thanks and Regards

Prashob Paul

From: Jomon Antappan <[email-masked]>
Sent: Friday, November 20, 2020 8:36 PM
To: Prashob Paul <[email-masked]>
Cc: BSCOD Qatar <[email-masked]>; Omkar BhaskarMethavade <[email-masked]>; Shiraj Qureshi <[email-masked]>
Subject: RE: [#1718623] - Inbound call for order 4507214777

Dear Prashob

I was spoken to the customer and come to know that the FRONT TRA is missing in the box.

Kindly replace or send the same part to the customer.

Regards,

Jomon

Mobile  :+97450205601

CUG  :+97431548600

[email-masked]<mailto:[email-masked]>

www.babyshopstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&data=04%7C01%7CPrashob.Paul%40Landmarkgroup.Com%7C66389027d3834ec5708b08d88d7ac7f7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637414905760155662%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=IJmWN%2FZr8YSIEf5fgctWur7JwfldPgRM1gH70vGlcWQ%3D&reserved=0>

From: Prashob Paul <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 20, 2020 3:40 PM
To: Jomon Antappan <[email-masked]<mailto:[email-masked]>>
Cc: BSCOD Qatar <[email-masked]<mailto:[email-masked]>>; Omkar BhaskarMethavade <[email-masked]<mailto:[email-masked]>>; Shiraj Qureshi <[email-masked]<mailto:[email-masked]>>
Subject: FW: [#1718623] - Inbound call for order 4507214777

Dear Jomon,

Please find below complaint from BS Nursery customer. Can you please check and confirm further?

Thanks and Regards

Prashob Paul

From: Shiraj Qureshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 20, 2020 3:37 PM
To: Prashob Paul <[email-masked]<mailto:[email-masked]>>; Rajesh Somasundaran <[email-masked]<mailto:[email-masked]>>; Omkar BhaskarMethavade <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#1718623] - Inbound call for order 4507214777

Hello Prashob,

Pls check below customer concern for BS order

Thanks

Shiraj

Get Outlook for Android<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fghei36&data=04%7C01%7CPrashob.Paul%40Landmarkgroup.Com%7C66389027d3834ec5708b08d88d7ac7f7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637414905760155662%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=a6uc%2BcSwnqq31hfAMlmV6CH4aCZTZrHpXsd9q4SudmA%3D&reserved=0>

  _____

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 20 November 2020, 14:14
To: Shiraj Qureshi
Subject: Fwd: [#1718623] - Inbound call for order 4507214777

External email sender, please take precaution.

Dear team

The customer complained about his item  161761701 that after assembling the item from the baby shop team he had an issue with the item and needed to be fixed and he tried to contact the baby shop team but no response was given

​

Order number : 4507214777

Item : 161761701 - - Juniors Printed Expo Baby Swing
customer contact : +97431125466

Regards

CS team

   On Thu, 19 Nov at 11:48 PM , Aisha10apr <[email-masked]<mailto:[email-masked]>> wrote:

   The customer complained about his item  161761701 that after assembling the item from the baby shop team he had an issue with the item and needed to be fixed and he tried to contact the baby shop team but no response was given

   Regards

   1718623:1125156