Subject: Re: Missing Shipment
From: Abdulqader Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 9 Dec 2020 00:55:24 -0700 (MST)

Hi team 

regarding below this case any update, please 

regards 
Abdulqader 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, December 3, 2020 5:17:51 PM 
Subject: Missing Shipment 

Hi Team 

Problem Statement : Missing Shipment / Refund approval. 

Order Date : Nov 18, 2020 
Order ID: 6243903059 
Tracking ID : 46382055016 
Total Price : SAR30.00 
Concept : MAX 

Issue Description : The Customer placed the order on Nov 18, 2020, Customer placed order for 24 items but as per the customer he has only received 23 items, Under the consignment details we can see that all 24 items has been Picked up complete 

The missing item is 160877028 - - Embroidered Full Length Jeans with Button Closure and Pocket Detail 

Case history : The customer reached out to us on Nov 22, 2020. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Abdulqader