Subject: Re: late collection - 8205415479
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Musaed <[email-masked]>
Date: Wed, 9 Dec 2020 00:51:49 -0700 (MST)

Hi Team, 

Please assist in arranging the collection for the below details, we are not getting any response from LMG regarding the same and now customer has filed a complaint via our Kuwait e-complaint Jotform: 
Order Number: 8205415479 
Return AWB: RP1101200002776 
Customer's contact number: 066655438 

Thank you for your help! The collection is pending since long and as per tracking there is no attempt since Nov 2, 2020 

Regards, 
Apoorv 

From: "Ahmed Alkinj" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, October 21, 2020 3:11:29 PM 
Subject: late collection 

Hi Team, 

Problem Statement:(Late Collection). 
Order Date : Sep 29, 2020. 
Order ID: 8205415479. 
customer name: Farah Qatarneh. 
customer address: Jaber Alahmed plot 459 street 343 house. 
RMA: 1000034194. 
Mobil number:+96566655438. 

Assistance Required: Please arrange the collection from the customer. 

Regards, 
Ahmed alkinj,