Subject: Re: Return process order #6238261478
From: Samer Salmeh <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 8 Dec 2020 23:24:30 -0700 (MST)

Hi Team, 

Any update? 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "bm olmjeddah" <[email-masked]>, "olm jeddah" <[email-masked]> 
Cc: "Samer Salmeh" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Arish Laila" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, 30 November, 2020 09:19:39 
Subject: Return process order #6238261478 

Hi Team, 

With reference to tracking ID: RP1107200002805 
Order: 6238261478 

The return request was created on 07/11/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Fauzan 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, November 29, 2020 4:09:06 PM 
Subject: Return process order #6238261478 

Hi Team, 

we have escalated to LMG but no response 

Problem Statement: Late Collection 
Order Date : Nov 2, 2020 
Order ID: 6238261478 
Tracking ID: RP1107200002805 
​customer contact number: +966534351409 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 07/11/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Samer