Subject: Re: Process the RMA
From: Shakeeb Arsalan <[email-masked]>
To: Hemyar Nasser <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 8 Dec 2020 22:07:10 -0700 (MST)

did you ask the customer for the return recipt or the AWB under which he returned the item ?? 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, December 8, 2020 9:53:44 PM 
Subject: Process the RMA 

Hi team 
​ 
Problem Statement: Process the RMA. 
Order Number: 2000216365 
AWB : 43818926270 
RMA : 1000042227 
Assistance Required: Need urgent Process the RMA. 
Issue Description: the customer is complaining about late refund and the AWB is invalid, please do the needful. 

Regards, 
Hemyar