Subject: MOC CASE FOR NDR ORDER(4519079484)
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: SUBHAM VERMA <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 8 Dec 2020 17:47:45 -0700 (MST)

Hi Team, 

Kindly assist on below case as customer is threatening us to complain in the MOC and on Social Media. Kindly arrange the call back for the customer. 

Customer Name: Dr.Suresh Musunoori 
Customer contact Number:+974 7711 9493 

Regards, 
Fauzan 

From: "SUBHAM VERMA" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, 9 December, 2020 05:39:28 
Subject: Customer is threatening to complain in MOC. 

Hi Team, 

With reference with ticket no. 1827806 and order number 4519079484. The order is marked as NDR. The customer is saying that no one had contacted him. 

Customer is threatening us to fie a complain in the MOC and spread the case on Social Media. Kindly arrange the call back for the customer. Customer contact details mentioned below. 

Customer Name: Dr. Suresh Musunoori 
Customer contact Number:+974 7711 9493 

Regards, 
Shubham