Subject: Old child tickets
From: "Ahmed Fathalrahman Alsharif. Ahmed" <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 8 Dec 2020 16:45:43 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date Nov 8, 2020 
Order ID:6240225864 
Tracking ID:RP1110200002802 
RMA:1000149318 
Assistance Required: Need refund for customer. 
Issue Description: the customer made return request on 11/10/20 and the courier team collected the items and delivered to warehouse on Nov-15-2020 as in hybris the refund not processed to customer kindly check the RMA and initiate refund as soon as possible. 

Regards, 
Ahmed