Subject: Re: [#1790805] - in bound call for order 6245465203
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 8 Dec 2020 08:04:37 -0700 (MST)

Hi Jessie, 

We have contacted the customer under 1848289 and will be escalating the same to LMG for POD as customer is denying receiving this order and as per hybris this is delivered on Nov 25, 2020. 

Thank And Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, December 8, 2020 8:00:01 PM 
Subject: FW: [#1790805] - in bound call for order 6245465203 

[ mailto:[email-masked] | @seeta.seeta ] [ mailto:[email-masked] | 
@Shakeeb Arsalan ] [ mailto:[email-masked] | 
@Fauzan Musalman ] [ mailto:[email-masked] | @Apoorv Joshi ] 

Can we please address the customer’s concern? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Emerson Canlas <[email-masked]> 
Sent: Tuesday, December 8, 2020 5:17 PM 
To: Centrepoint <[email-masked]>; Olm Riyadh <[email-masked]> 
Cc: Bm olmriyadh <[email-masked]>; [email-masked]; Escalations Dxbteam <[email-masked]> 
Subject: Re: [#1790805] - in bound call for order 6245465203 

External email sender, please take precaution. 

Hi To All, 

What is the status of this request? 

No delivery till now and no resolution from your side! 

Please expedite. 

Regards, 

Emerson Canlas 

0509001986 

Get [ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fo0ukef&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C77ac848bbd474e3dda0008d89b7b8e5e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637430302263186014%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=4hGCaYIpBPG6JUYwQPQ7XYdvS31iypSDEDROgGpKhyc%3D&reserved=0 | 
Outlook for iOS ] 

From: Centrepoint < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, December 3, 2020 9:54:10 AM 
To: [ mailto:[email-masked] | [email-masked] ] < [ mailto:[email-masked] | [email-masked] ] > 
Cc: [ mailto:[email-masked] | [email-masked] ] < [ mailto:[email-masked] | [email-masked] ] >; [ mailto:[email-masked] | [email-masked] ] < [ mailto:[email-masked] | [email-masked] ] >; [ mailto:[email-masked] | [email-masked] ] < [ mailto:[email-masked] | [email-masked] ] >; [ mailto:[email-masked] | [email-masked] ] < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: [#1790805] - in bound call for order 6245465203 

Dear Team, 

the customer did not receive her order but the order status is delivered so please process a cancellation as soon as possible as she does not want to wait any longer to solve this issue. 

Order number: 6245465203 

AWB: FP1122201000973 

Correct phone number: +966509001986 

Best regards 

​ 

1790805:1125156 
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