Subject: Re: Order to be marked as NDR
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 08 Dec 2020 14:57:25 +0000

Dear Fauzan,     We would like to inform you that we have updated the status of the shared AWB number as RTO.      As of now,  we are proceeding with the ticket # 181406 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.          You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/3058655d9886bba78666dc29b022bd1c3e707fa561cd0785bdca1a5f2257b276 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                       Thanks,         Shambhavi Singh,     Technical Engineer          FarEye- Enabling Digital Logistics  Call: +91 70-6595-6595        7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Tue, 8 Dec at 10:01 AM
                            ,  Vishwajeet Singh <[email-masked]>  wrote:
                             
 Dear FE Team, 

  

 PL CHANGE THE STATUS 

  

 

 

 
 Regards, 

 VJ 

 Supply Chain || Landmark Group 

 Landmark Tower, 18th Floor , Dubai Marina 

 UAE M     +971-585429874 

 UAE P      +971-45174259 

 KSA M     +966-596014307 

 

 

  

 
  
 From: FarEye Support <[email-masked]>  
Sent: Tuesday, December 8, 2020 7:42 AM 
To: [email-masked] 
Cc: Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]> 
Subject: Re: Order to be marked as NDR 

 

 
External email sender, please take precaution.

 

 

 Dear Vishwajeet, 

 

   

 
 Please confirm the raised request. 

 

   

 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/3058655d9886bba78666dc29b022bd1c3e707fa561cd0785bdca1a5f2257b276 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

Thanks and Regards,

 

  

 

Skand Singh 
Technical Engineer | FarEye

 

 

 

 

 
 
Call: +91 70-6595-6595

 

 
 ||

www.getfareye.com

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

 
On Tue, 8 Dec at 8:53 AM
, Fauzan Ahmad . Musalman <[email-masked]> wrote:

 

 
 
Hi Team,

 

  

 
 
 With reference to order #6244844315

 

 Tracking ID: Z2361784

 

 Order Date: Nov 20, 2020

 

  

 
 
 The order was placed on
Nov 20, 2020, However the order has been returned to WH. Kindly assist us to mark the order as NDR on Fareye.

 

  

 
 
 Regards, 

 
 
 Fauzan 

 

 

181406:211857

 

 

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