Subject: RE: Late Collection / 9603039493
From: Mohd Imran <[email-masked]>
To: Vaibhav Ohri <[email-masked]>, Ashish Karini <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Dipesh Regmi <[email-masked]>, Fauzan Musalman <[email-masked]>, Rehan Khan <[email-masked]>, seeta.seeta <[email-masked]>
Date: Tue, 8 Dec 2020 12:28:43 +0000

Hi @Vaibhav Ohri<mailto:[email-masked]>,

Please arrange below pickup on priority.

AWB # RP120120001848

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, December 8, 2020 2:37 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Vaibhav Ohri <[email-masked]>; Dipesh Regmi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; Rehan Khan <[email-masked]>
Subject: Re: Late Collection / 9603039493

External email sender, please take precaution.
Hi Team,

The case is pending since 3 months but still no action has been taken.
Kindly arrange the collection on a priority basis and close this case.

Thanks & Regards,
Seeta Kunwar
________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 5, 2020 12:41:58 PM
Subject: Re: Late Collection / 9603039493

Hi Team,

We have recreated a RMA and escalated to the courier team but still return item has not collected yet, we have also provided the voucher details to the customer.

The case is pending with us since 3 months so we request you  please do the needful and help us to close this case as soon as possible.

Regards
Rehan
________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 7 October, 2020 20:15:07
Subject: Late Collection / 9603039493

Hi Team,

The return request was created on 9/16/20 and till now the item has not collected from the customer, we've esalated to the courier team but did not received any response from their side.
So we request you please do the needful and arrange the collection on a priority basis.

Order ID: 9603039493
Tracking ID: RP0916000593

Ticket number - 1485345

We are looking forward to your reply.

Regards
Rehan

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