Subject: Re: Wrong item returned - 9615471831
From: Apoorv Joshi <[email-masked]>
To: Indunil Indika DiasPonna Hennadige <[email-masked]>
Cc: Eugene ocoy <[email-masked]>, Mohd Imran <[email-masked]>, con loc <[email-masked]>, deepak damodaran <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Willksina <[email-masked]>
Date: Tue, 8 Dec 2020 04:43:05 -0700 (MST)

Dear Indunil, 

Kindly share the AWB under which the items has been handover to Aramex. 

Regards, 
Apoorv 

From: "Indunil Indika DiasPonna Hennadige" <[email-masked]> 
To: "Eugene ocoy" <[email-masked]>, "Mohd Imran" <[email-masked]>, "con loc" <[email-masked]>, "deepak damodaran" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Srishty Lsm" <[email-masked]> 
Sent: Sunday, December 6, 2020 4:34:12 AM 
Subject: RE: Wrong item returned - 9615471831 

Hi Team 

Regarding wrong item we received from Aramex with same AWB 

And this item we handover to Aramex courier tomorrow for send back to customer 

Thanks & Regards 

indunil 

From: Eugene Ocoy <[email-masked]> 
Sent: 05 December 2020 18:48 
To: Mohd Imran <[email-masked]>; Con Loc <[email-masked]>; Deepak Damodaran <[email-masked]>; Indunil Indika DiasPonna Hennadige <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Srishty Lsm <[email-masked]> 
Subject: RE: Wrong item returned - 9615471831 

Hi Indunil, 

Pls check and revert back. 

Thanks & Regards, 

Eugene Ocoy 

E-COM CONLOC 
Landmark Group, Jebel Ali Industrial Area 1, 
Dubai, United Arab Emirates P.O. Box 24570 
[ tel:+971 | Tel:+971 ] 4 809 4861 Mob:+971 506983147 

Email: [ mailto:[email-masked] | [email-masked] ] 

Shop online at: http:\\www.landmarkshops.com\shoemart 

From: Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, December 05, 2020 6:35 PM 
To: Eugene Ocoy < [ mailto:[email-masked] | [email-masked] ] >; Con Loc < [ mailto:[email-masked] | [email-masked] ] >; Deepak Damodaran < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Srishty Lsm < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Wrong item returned - 9615471831 

Hi [ mailto:[email-masked] | 
@Eugene Ocoy ] [ mailto:[email-masked] | 
@Con Loc ] [ mailto:[email-masked] | 
@Deepak Damodaran ] , 

Can we help customer in below issue. 

With reference to the order number: 9615471831 

AWB: 46043403534 

Customer returned wrong items in this order, items belong to her Amazon order and she has to return those items back to Amazon. Customer is requesting to send the wrong items back to her and collect the correct items from her. 

Attaching the images of the items she mistakenly returned. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, December 5, 2020 1:17 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Srishty Lsm < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Wrong item returned - 9615471831 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number: 9615471831 

AWB: 46043403534 

Customer returned wrong items in this order, items belong to her Amazon order and she has to return those items back to Amazon. Customer is requesting to send the wrong items back to her and collect the correct items from her. 

Attaching the images of the items she mistakenly returned. 

Thank you for your help! 

Regards, 

Apoorv 
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