Subject: Re: Return approval required - Order ID 9609079452
From: Seeta Seeta <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Sachin Maheshwari <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 8 Dec 2020 04:07:58 -0700 (MST)

Hi Imran, 

Please let us know whether there is any update from the concern team or not. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohd Imran" <[email-masked]> 
To: "Sachin Maheshwari" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 4 December, 2020 19:56:40 
Subject: RE: Return approval required - Order ID 9609079452 

Hi Sachin, 

Can we help customer in below issue. 

With regards to Order ID 9609079452, the customer has purchased '160165114 - - Juniors Butterfly Walker with Activity Tray' (AED153.00) on Oct 19, which was delivered on Oct 21. 

The customer has come to us on chat on Nov 19, and stating that the volume of the speaker available in the speaker try is very low. He is asking for the repair of this item. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Thursday, December 3, 2020 7:59 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Return approval required - Order ID 9609079452 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us on the below case. 

Regards, 

Fauzan 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 19, 2020 12:06:17 PM 
Subject: Return approval required - Order ID 9609079452 

Hi Team, 

WIth regards to Order ID 9609079452, the customer has purchased '160165114 - - Juniors Butterfly Walker with Activity Tray' (AED153.00) on Oct 19, which was delivered on Oct 21. 

The customer has come to us on chat on Nov 19, and stating that the volume of the speaker available in the speaker try is very low. He is asking for the repair of this item. 

Kindly assist. 

Regards, 

Nikhil. 

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