Subject: RE: Voucher date Expired // 6458861278 // Extension required
From: Akshay Berry <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Avnish Kumar <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>
Date: Tue, 8 Dec 2020 10:52:10 +0000

Hi @Avnish<mailto:[email-masked]>,

Any update?

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Akshay Berry <[email-masked]>
Sent: Monday, December 7, 2020 6:45 PM
To: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Avnish Kumar <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>
Subject: RE: Voucher date Expired // 6458861278 // Extension required

Looping @Avnish Kumar<mailto:[email-masked]>  please approve to extend the voucher.

Order Date: Dec 29, 2019
Order ID: 6458861278
voucher code: 6458861278-23222478-90488-66639
Value of the voucher; 468 SAR

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 7, 2020 6:36 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>
Subject: Re: Voucher date Expired // 6458861278 // Extension required
Importance: High

External email sender, please take precaution.
Hi Team,

Need your advise to forward the case to Lifestyle concept head.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 7 December, 2020 18:12:18
Subject: Voucher date Expired // 6458861278 //  Extension required

Hi Team.

Problem Statement: Voucher date Expired

Order Date: Dec 29, 2019
Order ID: 6458861278
voucher code: 6458861278-23222478-90488-66639
Value of the voucher; 468 SAR.
Assistance Required: Need to Approval for new voucher

Issue Description: The return voucher has been expired due reach its deadline, and the customer not used, however it was escalated to the Jira team for confirmation weather it used or not, they has confirmed that the voucher is active and not used yet, but due reached its expiry date could not be redeem, and the customer chasing his refund again, so kindly approve the new voucher for the same value ASAP.

Regards,
CS Team Syed Ataullah

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