Subject: RE: Missing item// 8204329129
From: ecom cskuwait <[email-masked]>
To: Murugapandian Mani <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Asjad Hussain <[email-masked]>, Escalations Dxbteam <[email-masked]>, Midhun Madhu <[email-masked]>, Wasim Qureshi <[email-masked]>
Date: Tue, 8 Dec 2020 05:35:15 +0000

Dear @Murugapandian Mani<mailto:[email-masked]> please do need full for WWD ITEM

DELIVERY_TYPE
INVOICE_NO
DISTRO_NBR
ITEM_ID
ITEM_DESC
REQUESTED_QTY

WWD
8204329129
3225947150
161622942
Alpha-LA Side Table - Bluestone
1

WWT
8204329129
3225947146
158857298
Dotty's Cube Box with Lid & Handle 30x30x30cms Pink & White
1
Shipped
WWT
8204329129
3225947148
161888747
Planata square 4 drawer cabinet 24x11.5x27cm natural
1
Shipped
WWT
8204329129
3225947148
161888748
Planata 3 drawer cabinet 13.5x11.5x37.5cm natural
1
Shipped

Thanks & Regards,

Siva Prasad

From: Midhun Madhu <[email-masked]>
Sent: 08 December 2020 06:16
To: ecom cskuwait <[email-masked]>
Subject: FW: Missing item// 8204329129

________________________________
From: Seeta Seeta
Sent: Tuesday, December 8, 2020 6:16:00 AM (UTC+03:00) Kuwait, Riyadh
To: Jessie Caparas; Malik Ismail
Cc: Algaili Ahmed; Fauzan Musalman; Shakeeb Arsalan; Apoorv Joshi; asjad hussain; Escalations Dxbteam; Midhun Madhu; Wasim Qureshi
Subject: Re: Missing item// 8204329129

External email sender, please take precaution.
Hi Team,

Could you please help us to resolve the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "wasim qureshi" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Cc: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "asjad hussain" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 2 December, 2020 08:24:41
Subject: Re: Missing item// 8204329129

Hi Team,

Requesting you to kindly assist us in the below case. The customer is complaining about 1 missing item 161622942 - - Alpha LA Side Table KWD 16.50.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 23, 2020 7:08:49 AM
Subject: Re: Missing item// 8204329129

Hi Team,

Any update?
________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 17 November, 2020 16:05:41
Subject: Missing item// 8204329129

Hi Team,

Problem Statement: (Missing items)

Order Date : 22-Sep-2020
Order ID: 8204329129
Tracking ID: 15006068204329129, FP09231000882

Assistance Required: Need missing item

Issue Description: The customer placed order for 4 items but as per the customer he/she has only received 3 items, Under the consignments details we can see that all 4 items have been shipped/Delivered from our side.
The customer history: 1 ITEMS OUT OF 4 IS MISSING, CUSTOMER WANTS THE SAME ASAP. THE CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY.

The missing item is 161622942 - - Alpha LA Side Table KWD 16.50.

Regards,
Algaily

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