Subject: RE: Late shipping/6239562364
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 8 Dec 2020 03:28:08 +0000

Hi Fauzan,

We can’t mark this shipment as NDR because as per Courier shipment not handover to them.

Kindly check with Conloc team where is the shipment if they handed over the shipment to courier than ask them to share the handover proof.

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Monday, December 7, 2020 7:48 AM
To: [email-masked]
Cc: [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; Vishwajeet Singh <[email-masked]>; [email-masked]
Subject: Re: Late shipping/6239562364

External email sender, please take precaution.
Dear Fauzan,

Greetings!

We have received your concern.
​
@vishwajeet please provide your approval, so that we can proceed further.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/9dbcb7730445c5c78e3ef26d1ef269d4cf3ac027b9bc17eaeac79ff1d9d639c7<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F9dbcb7730445c5c78e3ef26d1ef269d4cf3ac027b9bc17eaeac79ff1d9d639c7&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C2cb46ce339714b7daf6e08d89a62db09%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637429096665541435%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=UXwo2b%2FTXhMgFUdKySE33lO2dYo536pC8UpH6Dm8d9I%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C2cb46ce339714b7daf6e08d89a62db09%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637429096665541435%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=I4fgLF6Lz2w4nK15Kxxm4gg3mYNY7YIWuK9s%2BmPgDOM%3D&reserved=0> to check the details.
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Shambhavi Singh,
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On Mon, 7 Dec at 8:59 AM , Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

With reference to order #6239562364
Tracking ID: CRDSAL0093398020

The order was placed on However the status is still shipped on Fareye, Kindly assist us to mark the order as NDR to process refund for customer.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 7, 2020 4:19:24 AM
Subject: Late shipping/6239562364

Hi Team,

Problem Statement: Late shipping
Order Date : Nov 6, 2020
Order ID: 6239562364
Tracking ID: CRDSAL0093398020
Child ticket: 1779543
Assistance Required: Need Urgent Delivery

Issue Description: The order was was placed on Nov 6, 2020 but till now it is not shipped as per tracking on the saudi-post-tracking so we request you to arrange a delivery on priority basis.

Regards,
Asjad.

181045:211857
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