Subject: no respond from the concept head
From: AHMED OMER <[email-masked]>
To: Seeta Seeta <[email-masked]>, " Bharat Sharma" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 7 Dec 2020 10:15:13 -0700 (MST)

ticket no: 1751326 

order no: 6473386337 

Hi Team, 

referring to the order number : 6473386337 
Order Date : 27 Mar 2020 

Assistance Required: approval for change balance from my credit to the customer bank account. 

Issue Description: The customer requested to change her refund amount (417.6 SAR) from my credit to her bank account which she did provide, please check the issue and inform us if the matter is approved so we can take the next step on the transaction process. 

Regards, 
Ahmed Omer