Subject: Re: Extra charges has been collected by the courier 6484065062 / 45944622824
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Musaed <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Mon, 7 Dec 2020 06:52:49 -0700 (MST)

Hi Team, 

Please assist on the below case. Thank you for your help! 

Regards, 
Apoorv 

From: "ALL RUH OPS - Landmark" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "ramesh gottimukkala" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammad Musaed" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "ALL RUH OPS - Landmark" <[email-masked]>, "Ramez Grada" <[email-masked]>, "AbdelKader Salameh" <[email-masked]> 
Sent: Monday, October 19, 2020 12:12:26 PM 
Subject: RE: Extra charges has been collected by the courier 6484065062 / 45944622824 

Dear, 

The amount was mentioned in the system to be collected. 

Best Regards 

CMT Executive Aramex International – KSA – Riyadh 

Tel: +966 920027447 

aramex.com 

[ http://www.twitter.com/aramex ] [ http://www.facebook.com/aramex ] [ http://www.linkedin.com/companies/11516 ] 

For a greener planet, please don ’ t print this email unless necessary. 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Monday, October 19, 2020 9:07 AM 
To: ALL RUH OPS - Landmark <[email-masked]>; ramesh gottimukkala <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>; Ramez Grada <[email-masked]>; AbdelKader Salameh <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Musaed <[email-masked]>; [email-masked] 
Subject: Re: Extra charges has been collected by the courier 6484065062 / 45944622824 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

Please note that the customer has already paid for the following shipment 45944622824 
PFA and advise Why 168 SAR was collected from the customer? 

the customer is chasing us regarding the extra money he paid 

Regards 
Shakeeb 

From: "Mohammad Musaed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, October 14, 2020 11:46:26 AM 
Subject: Extra charge 6484065062 

​Hi Team, 

Order No:6484065062 

Tracking ID :45944622824 

​ 

kindly inform us why 168 SAR was collected from the customer as he already paid full amount for the order online ? 
Please advise shortly. 

Regards 
Tawfik