Subject: Refund Not Processed
From: Abdulqader Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Mon, 7 Dec 2020 06:44:12 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Nov 27, 2020 
Order ID:6248315581 
Return Tracking ID: FP1129201000146 

Assistance Required: Need refund for customer. 

Issue Description: order was placed on Nov 27, 2020, and was shipped to LMG on 3 Dec 2020, However as per LMG website the order has been returned to shipper on 03 Dec 2020 and till now the status on hybris is NOT_DELIVERED and we can not see any refund or RMA for the order as it not delivered to customer. 
Kindly process the refund asap . 

Regrds 
Abduqlader