Subject: Re: RE: status update
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 07 Dec 2020 12:18:25 +0000

Dear Akshay,     Greetings!!     @Vishwajeet please provide your confirmation to proceed further with this.        You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/f9f10983dfa2204924fde732fa821da9a416a13e8ad8d385cffaa412145603c2 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks & Regards,      Priyanka Yadav | Technical Engineer      FarEye - Enabling Digital Logistics | Call: +91 70-6595-6595        Call: +91 70-6595-6595  || www.getfareye.com        Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Mon, 7 Dec at  5:45 PM
                            ,  Akshay Berry <[email-masked]>  wrote:

@FarEye Support Please update the status as delivered as per the below time stamp. 

 

 

 Order ID:
6239179824 

 Tracking id:
46377556643 

  

 
08 Nov 202006:29
 PM

 

 
 
@Vishwajeet
 Singh Please approve. 

 

 Regards, 

 
 Akshay Berry 

 Email: 
[email-masked] 

 T: +971 4 5172125 

 

 

 
From: Jessie Caparas <[email-masked]>
 
Sent: Monday, December 7, 2020 1:53 PM 
To: Fauzan Ahmad . Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Akshay Berry <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; AHMED OMER <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: RE: status update 

 

   
 
 @Akshay Berry 

 

 Kindly check and action. 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 T: +97145172087 

 

 

 
From: Fauzan Ahmad . Musalman <[email-masked]>
 
Sent: Monday, December 7, 2020 3:45 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; AHMED OMER <[email-masked]>; Shakeeb Arsalan <[email-masked]>;
 Apoorv Joshi <[email-masked]> 
Subject: status update 
Importance: High 

 

   

External email sender, please take precaution.

 

 
 Hi Team, 

 

   

 
 Kindly assist us to update the order status to delivered as customer already received the order. 

 

   

 
 
 Order ID:
6239179824 

 
 
 Tracking id:
46377556643 

 

  

 
 
 Regards, 

 
 
 Fauzan 

 

   

 

 
 
From:
"AHMED OMER" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>,
 "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, December 3, 2020 1:40:39 AM 
Subject: status update

 

   

 
 
 with reference to the ticket no : 

 

 

 Hi Team, 

 

 
 
 Problem Statement: Hypris statue update 

 
 
 Order Date : 5 Nov 2020 

 
 
 Order ID: 6239179824 

 
 
 Tracking id: 46377556643 

 

 
 
 Assistance Required: Need urgent status update. 

 
 
 Issue Description: The Customer complaining the she can't create a return request due to the the order current status (in progress), same time the tracking shows
 the order is already delivered as the customer conform the delivery, so kindly update the order status asap.   

 

 
 
 Regards, 

 
 
 Ahmed Omer 

 

  

 

 
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