Subject: Re: Late Shipping and no refund processing
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 7 Dec 2020 04:57:58 -0700 (MST)

Any update 

From: "yasser lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 29 November, 2020 17:12:56 
Subject: Late Shipping and no refund processing 

Hi Team, 

Problem Statement: Late Shipping and no refund processing 

Order Date : Nov 12, 2020 
Order No: 6241453221 
Ticket No.:1724954 

Issue Description: Customer placed the above order on Nov 12, 2020 and till now he has not received the order. As per the hybris the order status is in progress, but has no consignment details. The issue was raised to warehouse in child ticket No.1732672, but no update. 

Assistance Required: Kindly check the case and do the needful. 

Regards, 
Yasser