Subject: RE: NDR NOT REFUNDED
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Akshay Berry <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>
Date: Mon, 7 Dec 2020 10:12:41 +0000

@Akshay Berry<mailto:[email-masked]>

Kindly check.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Friday, December 4, 2020 1:15 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>
Subject: Re: NDR NOT REFUNDED
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the order number, 2000451421 the order status is showing Delivered. However, as per the tracking ID 43822735191 the order status is showing returned to shipper.

The customer is also claiming that he has not received the order, so requesting you to kindly assist us in this case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 23, 2020 2:56:39 PM
Subject: NDR NOT REFUNDED

Hi Team,

With reference to order no 2000451421
Tracking ID 43822735191
The order marked as DELIVERED but in aramex website it is mark as Shipment returned to shipper kindly marked the order as NDR and initiate the refund .

Regards
Ezzaldeen

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