Subject: Re: Late Delivery / 9615937543
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 7 Dec 2020 02:56:44 -0700 (MST)

|Hi Team, 

Please check on the below case and advise. 

Somebody named Ahmad Alshrifat created RMA when the order is not received by the customer. 

Regards 
Shakeeb 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Monday, December 7, 2020 11:36:39 AM 
Subject: Late Delivery / 9615937543 

Hi Team, 

The customer has placed his order on Nov 20 , 2020 but still the order has not delivered, so we have escalated to the courier team but did not received any response from their side. 

So we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Nov 20, 2020 
Order ID: [ callto:9612366158 | 9615937543 ] 
Tracking ID: FP112020003995 

Ticket number - 1754664 

We are looking forward to your reply. 

Regards 
Rehan