Subject: RE: PostaPlus payment refund #8375069414
From: Mustafa Chakki <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Midhun Madhu <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Reddy Prasad <[email-masked]>, Harish Thakor <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Mon, 7 Dec 2020 08:27:05 +0000

Can you please advise as to how the customer wants the refund.
Cash refund or bank transfer.
Please confirm and if bank transfer.
Please provide the bank transfer details.

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, October 21, 2020 4:37 PM
To: Mustafa Chakki <[email-masked]>
Cc: Midhun Madhu <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: PostaPlus payment refund #8375069414

External email sender, please take precaution.
Hi Mustafa,

Kindly assist us on the below case, customer is chasing us.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
To: "farah humaidan" <[email-masked]<mailto:[email-masked]>>, "jessie caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 20 October, 2020 23:47:23
Subject: Re: PostaPlus payment refund #8375069414

Hi Team,

Kindly assist us on the below case, customer is chasing us.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "farah humaidan" <[email-masked]<mailto:[email-masked]>>
Cc: "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, October 19, 2020 11:51:32 PM
Subject: PostaPlus payment refund #8375069414

Hi Team,

With reference to order #8375069414<callto:8375069414>
Tracking ID: 100041032106
Order Date: Mar 30, 2020
Amount: 59.75 KWD

Reference NO: 010133008210
Payment ID: 103202010106443844
Date: 2020/04/10

The order mode is COD and customer has paid the amount to PostaPlus. However the order has been returned to our warehouse and now customer is chasing us for refund. Kindly help us to refund for customer.

Thank you for your help.

Regards.
Fauzan

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