Subject: Re: Late Collection For Order ID 6236128891
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ishan Ahuja <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 7 Dec 2020 00:57:18 -0700 (MST)

Hi Team, 

Please assist in arranging the collection on the below case. Customer can be reached on +966569137919. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ishan Ahuja" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, December 7, 2020 1:09:55 PM 
Subject: Late Collection For Order ID 6236128891 

Hi Team, 

Problem Statement: Late Collection 

Order Date : Nov 27, 2020 
Order ID: 6236128891 
Tracking ID: RP1029200004165 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on Oct 29, 2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. I've already escalated the case but still no reply from courier team. 

Regards, 
Ishan