Subject: RE: Missing Items Issue - 8215309117
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Akshay Berry <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 7 Dec 2020 06:51:51 +0000

@Akshay Berry<mailto:[email-masked]>

Kindly check on this and get it approved.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, December 5, 2020 2:47 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Missing Items Issue - 8215309117

External email sender, please take precaution.
Hi Team,

With reference to the order number: 8215309117

Customer reported receiving only 2 items in this order. The missing items are as follows:
162052811 - - Juniors Key Teether
162384894 - Tommee Tippee - Tommee Tippee 2+1 Promo Feeding Bottle Set - 150 ml
162384895 - Tommee Tippee - Tommee Tippee Closer to Nature 3+3 Feeding Bottle Set - 260 ml
104705110 - - The First Years First Keys
162052765 - - Juniors Safety Food Feeder
162358632 - - Juniors Printed Sleeveless Bodysuit - Set of 5
162052812 - - Juniors Silicone Food Feeder with Ring Handle
162607229 - - Juniors Printed Closed-Feet Sleepsuit - Set of 3
162052763 - - Juniors Food Feeder

Refund Value Of Missing Items: KWD17.59

We raised Child Ticket to confirm whether the items were sent or not and as per their investigation the following container ID is ECKWT55866 missing or not delivered.

We request you to please check and advise further. Thank you for your help!

Regards,
Apoorv
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