Subject: Customer received the order while it is NDR in the hybris
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 6 Dec 2020 22:58:58 -0700 (MST)

Hi Team, 

Problem Statement: Customer received the order while it is NDR in the hybris 

Order Date : 26/11/2020 

Order ID: 6247548102 
Tracking ID: SD000573128 

Issue Description: As per hybris and courier tracking the order is NDR ans as per customer he received the order and raised return request as well but there is no return request in the hybris . 
Kindly assist us to resolve the case. 

Regards, 
Shafeeque