Subject: Re: Knet Refund // Refund Not Processed Order ID: 8390059504
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 6 Dec 2020 22:53:07 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 2 December, 2020 11:08:40 
Subject: Re: Knet Refund // Refund Not Processed Order ID: 8390059504 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 1 December, 2020 14:20:14 
Subject: Re: Knet Refund // Refund Not Processed Order ID: 8390059504 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 24 November, 2020 16:40:51 
Subject: Re: Knet Refund // Refund Not Processed Order ID: 8390059504 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Mustafa chakki" <[email-masked]> 
Cc: "Ebrahim" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, 20 November, 2020 22:59:42 
Subject: Knet Refund // Refund Not Processed Order ID: 8390059504 

Hi Mustafa, 

Kindly assist us to process the Knet ticket: 03600019 for order # 8390059504 . 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, November 19, 2020 5:19:27 PM 
Subject: Knet Refund // Refund Not Processed Order ID: 8390059504 

Hi Team, 

Problem Statement : Refund Not Processed 

Ticket id : 03600019 
Order Date : Jun 29, 2020 
Order ID: [ callto:8200193062 | 8390059504 ] 
Total Price : KWD39.86 

Issue Description : The Customer placed the order on Jun 29, 2020 , ticket was created on 9/16/20 and till now the refund has not been initiated. 

Regards 
Ebrahim Hageb