Subject: Re: Late shipping/6239562364
From: Asjad Hussain <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 6 Dec 2020 20:58:25 -0700 (MST)

Hi Team, 

Any update? 

From: "FarEye Support" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Asjad Hussain" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "vishwajeet singh" <[email-masked]>, [email-masked] 
Sent: Monday, 7 December, 2020 09:17:41 
Subject: Re: Late shipping/6239562364 

Dear Fauzan, 

Greetings! 

We have received your concern. 
​ 
@vishwajeet please provide your approval, so that we can proceed further. 

You can visit the support ticket on [ https://fareye.freshdesk.com/public/tickets/9dbcb7730445c5c78e3ef26d1ef269d4cf3ac027b9bc17eaeac79ff1d9d639c7 | https://fareye.freshdesk.com/public/tickets/9dbcb7730445c5c78e3ef26d1ef269d4cf3ac027b9bc17eaeac79ff1d9d639c7 ] or please log in to the FarEye Support portal on [ https://fareye.freshdesk.com/ | https://fareye.freshdesk.com ] to check the details. 
T hanks, 
Shambhavi Singh, 
Technical Engineer 
[ http://www.getfareye.com/ | FarEye- Enabling Digital Logistics ] 
Call: +91 70-6595-6595 

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On Mon, 7 Dec at 8:59 AM , Fauzan Ahmad . Musalman <[email-masked]> wrote: 
Hi Team, 

With reference to order # 6239562364 
Tracking ID: CRDSAL0093398020 

The order was placed on However the status is still shipped on Fareye, Kindly assist us to mark the order as NDR to process refund for customer. 

Thank you for your help. 

Regards, 
Fauzan 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, December 7, 2020 4:19:24 AM 
Subject: Late shipping/6239562364 

Hi Team, 

Problem Statement: Late shipping 
Order Date : Nov 6, 2020 
Order ID: 6239562364 
Tracking ID: CRDSAL0093398020 
Child ticket: 1779543 
Assistance Required: Need Urgent Delivery 

Issue Description: The order was was placed on Nov 6, 2020 but till now it is not shipped as per tracking on the saudi-post-tracking so we request you to arrange a delivery on priority basis. 

Regards, 
Asjad. 

181045:211857