Subject: Refund Followup! // 6224631663 & 6225111687 // 1690438
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 2 Dec 2020 06:13:05 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date :Sep 16, 2020 & Sep 18, 2020 

Order ID: 6224631663 & 6225111687 
Return Tracking ID:46284892242 & 46291709800 
Assistance Required: Need refund to customer 
RMA: 1000036668 & 1000112777 

Child Ticket: 1690438 

Issue Description: Customer raised a return request under both the order and claiming that he handed over to the items courier team. 

As per the tracking status, items haven't been collected yet from the customer. 

Kindly check whether the items have been returned and refund the customer 

Regards, 
Nitesh