Subject: Refund Followup! // 9610737127 // 1651236
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 2 Dec 2020 04:51:26 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 28, 2020 

Order ID: 9610737127 
Return Tracking ID: 46041598864 
Assistance Required: Need refund to customer 
RMA: 1000129137 

Child Ticket: 1767431 

Issue Description: Customer raised a return request for 2 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't receive the refund. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh