Subject: Re: MOC Case - Late Collection - 6235288163
From: Seeta Seeta <[email-masked]>
To: Mohmoud Elsayed <[email-masked]>
Cc: "Mohd. Jamal Akhtar" <[email-masked]>, Olm Riyadh <[email-masked]>, Bm olmriyadh <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Alexander Gomes <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 2 Dec 2020 04:08:02 -0700 (MST)

Hi Mahmoud, 

We have still not received any update on the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohmoud Elsayed" <[email-masked]> 
To: "Mohd. Jamal Akhtar" <[email-masked]>, "Olm Riyadh" <[email-masked]>, "Bm olmriyadh" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "Alexander Gomes" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, November 22, 2020 5:06:11 AM 
Subject: RE: MOC Case - Late Collection - 6235288163 

HI all, 

Kindy process collection urgently 

From: Seeta Seeta <[email-masked]> 
Sent: Saturday, November 21, 2020 7:20 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]> 
Subject: Re: MOC Case - Late Collection - 6235288163 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us to get the item collected with respect to tracking id - RP1024200003194 on a priority as the customer is threatening to go to MOC. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 20 November, 2020 14:20:11 
Subject: MOC Case - Late Collection - 6235288163 

Dear Team, 

Kindly assist with the collection as the customer is threatening to go to MOC. 

Problem Statement: Late Collection 

Order Date: Oct 23, 2020 

Order ID: 6235288163 

Tracking ID: RP1024200003194 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 10/24/20 and till now the item has not collected from the customer so kindly arrange the collection on a priority basis. The customer has confirmed that his mobile number is the same as mentioned on the order. 

Regards, 

Nikhil. 

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