Subject: Refund Not initiated yet Case id - 1762600 Order Number: 9613266062 RMA - 1000192883 RMA status: Cancelled
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 2 Dec 2020 03:45:51 -0700 (MST)

Hi Team, 

Please note that as as per the BI publisher the items is not been reflected as received however as per the return tracking id it has delivered to the warehouse on 11/23/2020. 

Problem statement: Refund Not initiated yet 

Case id - 1762600 
Order Number: 9613266062 
Order Created: 11/10/202 
Tracking id - 46043524516 

Return request created: 11/21/2020 
RMA - 1000192883 
RMA status: Cancelled 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 11/21/2020 still the refund for the same has not been initiated. 

Regards, 
Manish