Subject: Re: Transfer My credit deleted amount to bank account Order ID: 6237573168
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 2 Dec 2020 02:34:36 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 1 December, 2020 15:32:12 
Subject: Transfer My credit deleted amount to bank account Order ID: 6237573168 

Hi Team 

Problem Statement : Refund approval 

Order Date : Oct 31, 2020 
Order ID: [ callto:8380706406 | 6237573168 ] 
Tracking ID :NA 
RMA: [ callto:1000122535 | 1000132507 ] 
Total Price : 36.67 

Issue Description : The Customer placed the order on Oct 31, 2020 , The customer says that she does not want the refund in his my credit and wants it as cash to his bank account . 

Case history : The customer reached out to us on 16/11/2020 . and we have raised the issue to tech team and they have removed my credit. 

Customer's history : the customer is with us since 3/29/20 and this is his 6th order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ebrahim Hageb