Subject: RE: 6245078101---- Incorrect Phone Number (Order on HOLD)
From: Jessie Caparas <[email-masked]>
To: Vinod Sharma <[email-masked]>, Sharafuddeen Kulumbil <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Sumon Satish <[email-masked]>
Date: Wed, 2 Dec 2020 09:31:18 +0000

@seeta.seeta<mailto:[email-masked]> @Shakeeb Arsalan<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]> @Fauzan Ahmad, Musalman<mailto:[email-masked]>

Please email the customer to get an alternative number and please revert here.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Vinod Sharma <[email-masked]>
Sent: Wednesday, December 2, 2020 12:22 PM
To: Jessie Caparas <[email-masked]>
Cc: Sharafuddeen Kulumbil <[email-masked]>; Sumon Satish <[email-masked]>
Subject: FW: 6245078101---- Incorrect Phone Number (Order on HOLD)

Hi Jessie,

Can you pls check with customer, incase if additional phone number is available. As currently below order is on hold due to incorrect phone number.

  *   6245078101

Regards,
Vinod
+966 -564851785
IP-2056

--------------------------------------
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On Mon, 23 Nov at 5:40 AM , FarEye Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Sharafuddeen,

The Invoice 6243762793 has already been dispatched. Moreover, we are getting the following response from Aramex end for the Invoice 6245078101:

Response Data:

{
  "status": "error",
  "message": "Invalid Consignee Telephone",
  "shipmentID": "",
  "shipmentLabelUrl": ""
}

​Request Data:

{
  "createShipmentRequest": {
    "clientInfo": {
      "accountCountryCode": "SA",
      "accountEntity": "RUH",
      "accountNumber": "128947",
      "accountPin": "654654",
      "password": "Hotjunk451@",
      "userName": "[email-masked]<mailto:[email-masked]>",
      "version": "v1.0"
    },
    "labelInfo": {
      "reportId": "9729",
      "reportType": "RPT"
    },
    "shipments": {
      "shipment": {
        "consignee": {
          "accountNumber": "128947",
          "contact": {
            "cellPhone": "+9666531921143",
            "companyName": "Nur Alqrny",
            "department": "Online",
            "emailAddress": "[email-masked]<mailto:[email-masked]>",
            "personName": "Nur Alqrny",
            "phoneNumber1": "+9666531921143",
            "title": "",
            "type": ""
          },
          "partyAddress": {
            "apartment": "",
            "buildingName": "",
            "buildingNumber": "",
            "city": "AL BAHA",
            "countryCode": "SA",
            "description": "",
            "floor": "",
            "line1": "Aramex Main Street next to Semsa",
            "line3": "Nimra",
            "poBox": "",
            "postCode": "",
            "stateOrProvinceCode": "JEDDAH"
          },
          "reference1": "624507810123999991",
          "reference2": "1"
        },
        "details": {
          "actualWeight": {
            "unit": "KG",
            "value": "3.00"
          },
          "additionalProperties": null,
          "cashAdditionalAmount": {
            "currencyCode": null,
            "value": null
          },
          "cashAdditionalAmountDescription": null,
          "cashOnDeliveryAmount": {
            "currencyCode": "SAR",
            "value": "463.6"
          },
          "chargeableWeight": {
            "unit": "KG",
            "value": "3.0"
          },
          "collectAmount": {
            "currencyCode": null,
            "value": null
          },
          "deliveryInstructions": {
            "option": null,
            "reference": null
          },
          "descriptionOfGoods": "Footwear/Apparel",
          "dimensions": {
            "height": "1.0",
            "length": "51.0",
            "unit": "CM",
            "width": "66.0"
          },
          "goodsOriginCountry": "Post Box no - 23679",
          "insuranceAmount": {
            "currencyCode": null,
            "value": null
          },
          "items": null,
          "numberOfPieces": 1,
          "paymentOptions": null,
          "paymentType": "3",
          "productGroup": "DOM",
          "productType": "CDS",
          "services": "CODS"
        },
        "shipper": {
          "accountNumber": "128947",
          "contact": {
            "cellPhone": "966112049555",
            "companyName": "LANDMARK",
            "department": "WEBTEAM",
            "emailAddress": "[email-masked]<mailto:[email-masked]>",
            "faxNumber": null,
            "personName": "MX",
            "phoneNumber1": "966112049555",
            "phoneNumber1Ext": null,
            "phoneNumber2": null,
            "phoneNumber2Ext": null,
            "title": null,
            "type": null
          },
          "partyAddress": {
            "apartment": null,
            "buildingName": null,
            "buildingNumber": null,
            "city": "RIYADH",
            "countryCode": "SA",
            "description": null,
            "floor": null,
            "latitude": null,
            "line1": "LANDMARK-WAREHOUSE",
            "line2": null,
            "line3": null,
            "longitude": null,
            "poBox": null,
            "postCode": "11",
            "stateOrProvinceCode": null
          },
          "reference1": "6245078101",
          "reference2": "KSA JEDDAH CONLOC"
        },
        "shippingDateTime": "2020-11-23",
        "accountingInstrcutions": "",
        "comments": "",
        "dueDate": null,
        "foreignHAWB": null,
        "number": null,
        "operationsInstructions": null,
        "pickupGUID": null,
        "pickupLocation": "JEDDAH",
        "thirdParty": {
          "accountNumber": "128947",
          "contact": {
            "cellPhone": "966112049555",
            "personName": "LANDMARK",
            "companyName": "LANDMARK",
            "department": "",
            "emailAddress": "[email-masked]<mailto:[email-masked]>",
            "faxNumber": null,
            "phoneNumber1": "966112049555",
            "phoneNumber1Ext": null,
            "phoneNumber2": null,
            "phoneNumber2Ext": null,
            "title": "LANDMARK",
            "type": null
          },
          "partyAddress": {
            "countryCode": "SA",
            "line1": "",
            "apartment": null,
            "buildingName": null,
            "buildingNumber": null,
            "city": "RIYADH",
            "description": null,
            "floor": null,
            "latitude": null,
            "line2": null,
            "line3": null,
            "longitude": null,
            "poBox": null,
            "postCode": null,
            "stateOrProvinceCode": null
          }
        },
        "transportType": "Production"
      }
    }
  },
  "referenceNumber": "6245078101_ECJED1205404"
}

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On Mon, 23 Nov at 5:32 AM , Sharafuddeen Kulumbil <[email-masked]<mailto:[email-masked]>> wrote:
Dear fareye Team,

Please find below the orders are unable to dispatch due to Fareye issues, Please check and do the needful.

INVOICE_NO
DISPATCH_CARTON_ID
6245078101
ECJED1205404
6243762793
ECJED1196054

Thanks and Regards,
Sharafuddeen
Tel: Ext- 2054  MOB 057305920
Email: [email-masked])<mailto:[email-masked])>
Address : P.O. Box 23679, Al Khumrah, Jeddah 21436, I Saudi Arabia

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