Subject: Refund Not Processed
From: Abdulqader Ahmed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Wed, 2 Dec 2020 00:29:58 -0700 (MST)

Hi Team, 
# we Cant do child ticket 
Problem Statement: Refund Not Processed 
Order Date :Nov 24, 2020 
Order ID:6246768874 
Return Tracking ID: SD000547560 

Assistance Required: Need refund for customer. 

Issue Description: order was placed on Nov 24, 2020 and was shipped to Shipa on 11/25/20, However as per Shipa website the order has been returned to the shipper and the status on 
hybris is NOT_DELIVERED and we can not see any refund or RMA for the order as it not delivered to customer. 
Kindly process the refund asap . 

Regards 
Abdulqader