Subject: Re: Collection Reference Request - 6210549008
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 02 Dec 2020 04:06:12 +0000

Dear Apoorv,      As your query has been addressed and resolved therefore, we are proceeding with the ticket closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.   You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/652a62e7d639e2fafaa0d8941a4761042ce3e951f91452070b3ccc87a1c8a54d or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,     Skand Singh Technical Engineer | FarEye       Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Mon, 30 Nov at 12:28 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 

We would request you share the Return Order Number corresponding to the shared AWB so that we can check the case further as we couldn't find the record of the shared AWB in FarEye.   

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/652a62e7d639e2fafaa0d8941a4761042ce3e951f91452070b3ccc87a1c8a54d or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
  Thanks and Regards, 

Skand Singh Technical Engineer | FarEye

   
   
Call: +91 70-6595-6595 
 || www.getfareye.com 

 

 Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

 

                            On
                            Mon, 30 Nov at 12:22 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 
   
 Thank you for contacting FarEye. 
   
 We will share the collection reference number for the shared AWB. 

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/652a62e7d639e2fafaa0d8941a4761042ce3e951f91452070b3ccc87a1c8a54d or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
  Thanks and Regards, 

Skand Singh Technical Engineer | FarEye

   
   
Call: +91 70-6595-6595 
 || www.getfareye.com 

 

 Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

 

                            On
                            Mon, 30 Nov at 11:10 AM
                            ,  Apoorv Joshi <[email-masked]>  wrote:
                             
 Hi Team, 
   
 With reference to the order number: 6210549008 
 AWB: 46385186260 
   
 Kindly assist in getting the collection reference for this. Customer is trying to return the items since last 3 months but unable to as no collection ref is getting assigned. 
   
 Thank you for your help! 
   
 Regards, 
 Apoorv