Subject: (not delivered and its still in transit - refund not initiated yet)
From: "Yahya Ahmed. Mohammed Ali Al- Dhurafi" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Tue, 1 Dec 2020 21:03:17 -0700 (MST)

Hi Team, 

Problem Statement: (not delivered and its still in transit - refund not initiated yet) 

Order Date :Oct 25, 2020 
Order ID: 6235923492 
Tracking ID: CRDSAL0085877920 
TICKET NO:1666705 
Assistance Required: Need Urgent Refund 

Issue Description: The order was shipped from our side on 10/25/20 6:58 PM but till now the order has not delivered to the customer so we request you to arrange an urgent refund. 

Regards, 
Yahya