Subject: RE: Order Cancellation Request / 6237337786
From: Mohd Imran <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>
Date: Tue, 1 Dec 2020 20:48:53 +0000

Issue raise to tech INC0920604<https://landmarkit.service-now.com/incident.do?&sysparm_action=getRecords&displayvalue=all&sysparm_query=active%3Dtrue%5Enumber=INC0920604>

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, December 1, 2020 5:07 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Rehan Khan <[email-masked]>
Subject: Re: Order Cancellation Request / 6237337786

External email sender, please take precaution.
Hi Team,

Need your assistance in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 19, 2020 4:57:25 PM
Subject: Order Cancellation Request / 6237337786

Hi Team,

The customer has placed his order for 5 items but 3 items were partially cancelled, so now the customer is requesting to cancel his whole order and want his refund. We have tried to cancel his rest of 2 items but cancellation got failed.

So we request you please do the needful and help us to cancel his whole order as soon as possible.

Order Date: Oct 30, 2020
Order ID: 6237337786
Tracking ID: N/A

Partially Cancelled Items Details:

1. 162104110, Juniors Printed Briefs with Elasticised Waistband - Set of 5
2. 162397892, Disney Winnie-the-Pooh Textured Booties with Cuffed Hem

Ticket number - 1695211

We are looking forward to your reply.

Regards
Rehan

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