Subject: Re: Collection Reference Request - 6243032886
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 01 Dec 2020 14:47:24 +0000

Dear Apoorv,     We would like to inform you that the collection reference number corresponding to the shared AWB number is "K2169BE ".  ​   Below is the response attached.  ​  {"status":200,"reference_id":"1000194697","timestamp":1605954650705,"execution_time":2876,"items_track_details":[{"tracking_number":"46382218621","label_url":"","carrier_code":"ARAMEX","order_number":"1000194697"}],"info":{"originEntity":null,"productGroup":null,"ID":"K2169BE","GUID":"332e5f71-a051-4850-8ac1-a021c75f3dad"}}   ​      As of now,  we are proceeding with the ticket # 179539 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.             You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c064e3ece6c8e9303aee6d397d58cdf7f7c13b8f37117312add2ee77022b3797 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                       Thanks,         Shambhavi Singh,     Technical Engineer          FarEye- Enabling Digital Logistics  Call: +91 70-6595-6595        7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Tue, 1 Dec at  8:11 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:
                             
 Hi Team, 
   
 With reference to the order number: 6243032886 
 AWB: 46382218621 
   
 Kindly assist in getting the collection reference for this. Thank you for your help! 
   
 Regards, 
 Apoorv 

 
From: "Willksina" <[email-masked]> To: "Apoorv Joshi" <[email-masked]> Sent: Tuesday, 1 December, 2020 17:01:42 

 
 Hi, 
  Order number 6243032886 
  Tracking ID  46382218621 
  Thank you.