Subject: Re: Late collection // 6223407212 // RP1023200001107
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Olm Riyadh <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 1 Dec 2020 07:46:58 -0700 (MST)

Hi Jessie, 

The new AWB is RP1201200006423. Customer can be reached on 0590393883 

Please assist. Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Olm Riyadh" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 1 December, 2020 17:48:11 
Subject: RE: Late collection // 6223407212 // RP1023200001107 

[ mailto:[email-masked] | @Apoorv Joshi ] 

Recreate RMA. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Tuesday, December 1, 2020 3:35 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Olm Riyadh <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: Re: Late collection // 6223407212 // RP1023200001107 

External email sender, please take precaution. 

Hi Jessie, 

Request you to please assist in arranging collection on the below on priority. Still no response from LMG and items are still not collected from the customer. 

Appreciate your assistance. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Olm Riyadh" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 14 November, 2020 14:18:11 
Subject: RE: Late collection // 6223407212 // RP1023200001107 

[ mailto:[email-masked] | @Olm Riyadh ] 

For your action and update please! 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, November 13, 2020 11:56 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late collection // 6223407212 // RP1023200001107 

External email sender, please take precaution. 

Hi Team, 

Please assist in arranging the below collection, escalated multiple times to LMG but no response on the same. Customer can be reached on 0590393883 

Thank you for your help! 

Regards, 

Apoorv 

From: "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, November 7, 2020 8:31:08 AM 
Subject: Late collection // 6223407212 // RP1023200001107 

Hi Team, 

Ticket- 1493444 

Problem Statement: Late collection 

Order Date : Sep 12, 2020 

Order ID: 6223407212 

Tracking ID: RP1023200001107 

Assistance Required: Need urgent collection 

Issue Description: The customer raised a return request on Sep 17, 2020 which was cancelled. 

So we have again created it again and we request you to please collect the item on priority. 

Thank you for your help! 

Regards, 

Shivani 

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