Subject: Re: Voucher Approval - 6476855968
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, MUBASHER <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 1 Dec 2020 05:25:08 -0700 (MST)

Hi Team, 

Please advise on the below case. The customer has received the My Credits for the following order number: 6476855968. Thank you for your help! 

Regards, 
Apoorv 

From: "MUBASHER" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 1 December, 2020 16:01:46 
Subject: Voucher Approval 

Hi Team, 

The customer has 518.5 SAR in his account "my credit" and he can't access to his account. He wants to get "my credit" balance as a voucher. 
Kindly advise to do the needful. 

Customer Email: [email-masked] 
Country: KSA 
Ticket no: 1791943 

Regards.