Subject: RE: Items collected but not delivered to the warehouse. [CaseReference:CAI/1120/45294]
From: "Service Center - CAI Consumer" <[email-masked]>
To: <[email-masked]>
Cc: <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>
Date: Tue, 1 Dec 2020 13:55:28 +0200

Dear valued customer,

Kindly note that this shipment has been returned to your side .

We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please remove the case reference to open new ticket in our system to be able handle your inquiry.

Please make sure to send your email to mail address:

[email-masked]

Best Regards
Donia Yehia

From: [email-masked]
Sent: 12/1/2020 1:13:00 AM
To: [email-masked]
CC: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Subject: RE: RE: Items collected but not delivered to the warehouse. [CaseReference:CAI/1120/45294]

Dear valued customer,

Kindly note that your shipment is still under RTN process.

Best Regards
Donia Yehia

From: [email-masked]
Sent: 11/29/2020 4:29:00 PM
To: [email-masked]
CC: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Subject: RE: RE: Items collected but not delivered to the warehouse. [CaseReference:CAI/1120/45294]

Dear valued customer,

Kindly note that your shipment under RTN process.

Best Regards
Donia Yehia

From: [email-masked]
Sent: 11/26/2020 11:00:00 AM
To: [email-masked]
CC: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Subject: RE: RE: Items collected but not delivered to the warehouse. [CaseReference:CAI/1120/45294]

Dear valued customer,

Kindly note that this shipment will be returned to your side under AWB:43824480836 ASAP.

Sorry for this delay.

Best Regards
Donia Yehia

From: [email-masked]
Sent: 11/26/2020 9:45:00 AM
To: [email-masked]
CC: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Subject: RE: Items collected but not delivered to the warehouse.

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Problem Statement: Items collected but not delivered to the warehouse.

Order Date : 13/11/2020

Order ID: 2000482030

Tracking ID: 43823593365

Assistance Required: Need Urgent delivery.

Issue Description: The return request was created on 15/11/2020 and as per tracking details the items have been collected on 16 Nov 2020 and kept on hold customer is chasing us for his refund  so kindly arrange a delivery to the WH. on
priority basis.

Thanks & Regards,

Seeta Kunwar