Subject: Re: Late Collection / 9608851642
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Rehan Khan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 1 Dec 2020 04:09:38 -0700 (MST)

Hi Team, 

Please assist in arranging the collection on the below case. We have already escalated to LMG but no response. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 29 November, 2020 19:21:45 
Subject: Late Collection / 9608851642 

Hi Team, 

The return request was created on 10/20/20 and till now items have not collected from the customer so we have escalated to the courier team but still we have not received any response from their side and return items also not collected. 

So we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Oct 18, 2020 
Order ID: 9608851642 
Tracking ID: RP102020001345 

Customer's mobile number: +971-4-3989968 

Ticket number - 1680760 

We are looking forward to your reply. 

Regards 
Rehan