Subject: RE: Cancel delivery: Case id - 1696846 order number:6241012856
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, ArishLaila <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, ksalmglogistics Rydconloc <[email-masked]>, Olm Riyadh <[email-masked]>
Date: Tue, 1 Dec 2020 10:24:13 +0000

@ArishLaila<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]>

Please help on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, December 1, 2020 2:21 PM
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; ArishLaila <[email-masked]>; Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; ksalmglogistics Rydconloc <[email-masked]>; Olm Riyadh <[email-masked]>
Subject: Re: Cancel delivery: Case id - 1696846 order number:6241012856

External email sender, please take precaution.
Hi Jessie,

Is there any update in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "jessie caparas" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Rydconloc Logistics" <[email-masked]<mailto:[email-masked]>>, "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 29, 2020 7:27:19 PM
Subject: RE: Cancel delivery: Case id - 1696846 order number:6241012856

@ArishLaila<mailto:[email-masked]>

For your help please.

Order is stuck since November 15 as out for delivery and no further progress.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 29, 2020 9:39 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>
Subject: Re: Cancel delivery: Case id - 1696846 order number:6241012856

External email sender, please take precaution.
Hi Team,

Kindly assist on the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Rydconloc Logistics" <[email-masked]<mailto:[email-masked]>>, "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 23 November, 2020 23:40:09
Subject: Re: Cancel delivery: Case id - 1696846 order number:6241012856

Hi Team,

Please note that the customer wants to cancel his order now as he asking for his refund.

We request you to please cancel the delivery and return the shipment on a priority so that the refund for the same can be processed.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Rydconloc Logistics" <[email-masked]<mailto:[email-masked]>>, "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 23 November, 2020 05:04:10
Subject: Re: Late delivery: Case id - 1696846 order number:6241012856

Hi Team,

Kindly assist us on below delivery.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 23 November, 2020 05:02:10
Subject: Late delivery: Case id - 1696846 order number:6241012856

Hi Team

kindly update the customer phone number, and contact him to deliver the order ASAP

Case id - 1696846
order number:6241012856
AWB: FP1112200003140

correct phone number:0538530495

As we can see that the contact number is different according to the system .

Kindly contact the customer on this correct phone number:0538530495

Best Regards,
Manish

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com