Subject: Re: Shukran points: order id - 9606916853
From: Manish Kumar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 1 Dec 2020 01:12:01 -0700 (MST)

Any update on the below concern? 

Already raise to TCS shukran team from freshdesk twice. 

Regards, 
Manish 

From: "Jessie Caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "TCS ShukranTeam" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Sunday, November 29, 2020 7:18:30 PM 
Subject: RE: Shukran points: order id - 9606916853 

[ mailto:[email-masked] | @Seeta Seeta ] 

As per the JIRA ticket, you should have looped TCS Shukran team. 

[ mailto:[email-masked] | @TCS ShukranTeam ] need help on this concern please. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Seeta Seeta <[email-masked]> 
Sent: Sunday, November 29, 2020 8:39 AM 
To: TCS ShukranTeam <[email-masked]> 
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Shukran points: order id - 9606916853 

External email sender, please take precaution. 

+Dxb team 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "tcs shukranteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 29 November, 2020 10:08:15 
Subject: Re: Shukran points: order id - 9606916853 

Hi Team, 

Please assist us on the below concern. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 29 November, 2020 10:04:43 
Subject: Shukran points: order id - 9606916853 

Hi Team, 

We request you to please check and let us know if the shukran points for the order id - 9606916853 has been credited to the customer account or not. 

Case id - 1577436 

Jira link: [ https://landmark.atlassian.net/browse/REL-125897 | https://landmark.atlassian.net/browse/REL-125897 ] 

Thank you for your help! 

Regards, 

Manish 

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