Subject: Cancelled RMA//Refund Not Processed / Refund approval//Order ID: 6473386337
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 30 Nov 2020 23:26:18 -0700 (MST)

Hi Team, 

With reference to the order number: [ callto:6474376655 | 6237829350 ] 

Issue Description :As per on Hybris the WH has received 2 items of 3 items that have been requested to be returned and the customer has confirmed that she has returned 4 items. kindly check and process the RMA: 1000137035 asap and update us. 

Case history : The customer reached out to us on Nov 30, 2020. 

Kindly check the cancelled RMA : 1000137075 that placed on 11/6/2020 as the return item has been returned to warehouse on Nov-08-202 . 

Regards, 
Ebrahim Hageb